technical support

Our technical support team is made up of professional installers and certified technicians that have extensive experience with our products. We understand the need for a quick resolution and are dedicated to helping contractors get equipment back working a.s.a.p.
  • Over 50 years of combined technical experience and nationally recognized certifications in HVAC/R trade.
  • We specialize in troubleshooting our Sea Breeze, Thermal Zone and IRP branded products. (Mini-splits, TTW’s, Portables, PTACs, Dehumidifiers and Window Air Conditioners).
  • Our technicians are happy to assist in parts replacement, warranty and technical documentation.
  • We are involved in design, testing, and professional application of the systems and parts distributed throughout the United States, Canada and the Caribbean.
  • A large portion of our 200,000 sq ft facility is dedicated to testing our products under extreme environments and conditions.
     

Contact us:

Phone: (215)-750-9876

Customer Service: irpsales@irproducts.biz

Technical Support: technical@irproducts.biz