Our technical support team is made up of professional installers and certified technicians that have extensive experience with our products. We understand the need for a quick resolution and are dedicated to helping contractors get equipment back working a.s.a.p.
Over 50 years of combined technical experience and nationally recognized certifications in HVAC/R trade.
We specialize in troubleshooting our Sea Breeze, Thermal Zone and IRP branded products. (Mini-splits, TTW’s, Portables, PTACs, Dehumidifiers and Window Air Conditioners).
Our technicians are happy to assist in parts replacement, warranty and technical documentation.
We are involved in design, testing, and professional application of the systems and parts distributed throughout the United States, Canada and the Caribbean.
A large portion of our 200,000 sq ft facility is dedicated to testing our products under extreme environments and conditions.